TERMS & CONDITIONS

Thank you for choosing Enhance Sleep Solutions. We look forward to working together to transform your whole family's sleep. 

Nurturing, effective sleep coaching to provide lasting solutions for your family. Our aim is to end your exhaustion and get you the sleep you deserve. We pride ourselves on offering non-judgemental, supportive and individualised services locally, nationally and internationally.

MY ROLE - Enhance Sleep Solutions role is that of a certified sleep consultant. Services provided are not intended as medical advice, but for informational and instructional purposes only. Reliance on information provided by Enhance Sleep Solutions is solely at your own risk. 
Enhance Sleep Solutions make no guarantees that sleep issues will be resolved. The level of success is significantly improved by a client’s participation, commitment and consistent implementation of sleep plans as outlined by Enhance Sleep Solutions. 
All information provided in a sleep consultation is individualised and must not be shared with a third party. 

PAYMENT - Full payment must be made before consultation. Appointments cancelled/rescheduled less than 48 hours before the scheduled appointment time will incur a charge of 30%. We kindly ask you to Email Tessa [hello@enhancesleep.com.au] as soon as you know you will not be able to make your appointment. 

CONFIDENTIALITY Enhance Sleep Solutions respects and maintains all confidentiality of messages, emails, conversations and information provided in connection to the sleep consultation service provided. 

BUSINESS HOURS  - Enhance Sleep Solutions business hours are Monday -Friday 8am-8pm. We do not work weekends or public holidays. Contact through your support period is accepted by email only. Telephone contact is only possible when pre-booked and paid for at an additional cost.  We endeavour to respond to email correspondence within 24 hours. 

CLIENT AGREEMENT  - By employing the services of Tessa Gow at Enhance Sleep Solutions you agree that none of the advice given will be taken nor relied upon as medical advice. You acknowledge responsibility to consult a healthcare provider if you have concerns regarding your own or your child’s health that may be relevant to your engagement of these services.
In booking with Enhance Sleep you agree to follow safe sleeping practices in line with current SIDS recommendations.
You agree your role in this process to consistently implement your personalised plan – schedule, wake windows, milk feeds and solids (if applicable).
By entering this agreement, you understand that services, programmes and classes offered by Enhance Sleep Solutions are voluntary. 
You knowingly and voluntarily agree to waive and release Tessa Gow and that of Enhance Sleep Solutions from any and all claims of liability or demands for compensation that you may acquire during my contact with Enhance Sleep Solutions representatives.
Tessa Gow, and that of Enhance Sleep Solutions, expressly disclaim any liability, loss, damage or injury caused by information provided to the client.

 

In continuing in this booking process you hereby agree to the above terms and conditions.